AI Features That Actually Help Users
Most AI features are demos. The ones that stick share three unsexy qualities — and we break them down.
AI Features That Actually Help Users
Most AI features are demos. The ones users keep using share three unsexy qualities.
They fit an existing habit
The best AI doesn't ask users to change how they work. It shows up inside the workflow they already have.
They fail gracefully
When the model is wrong, the user should be one click from the unassisted flow.
They improve with use
Feedback loops — thumbs up/down, edits, corrections — are the backbone of a product that gets smarter.